Pobox.ph – a cheaper way to ship goods from the US to the Philippines

 

This is the second guide I’ll be writing to help out people looking for ways to have their amazon goods shipped to the Philippines.

Pobox.ph has a service that I used before to get some books from Amazon to the Philippines. The books were a bit thick so I looked for an alternative to Johnny Air Cargo because their service goes up the heavier the goods are.

See my earlier post on how to use Johnny Air Cargo to have your goods shipped to the Philippines from Amazon if you prefer a faster shipping method. A bit more expensive, but definitely faster.

But if you’re not rushing to get your goods from Amazon, or from any other store from the US for that matter, then pobox.ph is a great option to consider.

They ship your goods by sea so it can take some time if you compare it to Johnny air cargo but it’s a great way to save some cash if the package is heavy.

Here’s some basic info about the shipping service:

  1. They ship your goods by sea so you might have to wait for about 4 weeks or a little over.
  2. There is no weight limit because they offer box packages for the service. So shipping fee is dependent on the size of the box you chose. Naturally the bigger the item, the bigger the box that you’ll need.
  3. They can ship your package directly to your house. They shipped my books to my condo so there was no need for me to pick it up at their office.
  4. Payment can be made by bank, credit card or paypal. I used PayPal for this since it was the most convenient at the time.

If you’re interested in using their service, then it’s best that you sign up at their site pobox.ph.

You’ll need to sign up at their site if you want to add your goods to their system so that you can track it

If you’re interested in using this service then here’s what you should do:

 

#1 Sign up to their site first at POBOX.PH and contact them. Let them know that you’re planning to have your goods brought to the Philippines using their service

You can get in touch with them through phone, text and email:

pobox.ph contact info

 

Once you get in touch with them you can ask them any question you have about their service.

 

#2 Buy the Amazon product that you want and ship it to their warehouse address.

pobox address

 This is basically the shipping address that you’ll type in once Amazon asks you where it’ll ship the items you wanna buy. You do the same thing with Johnny air if you’re familiar with that service.

 

 #3 Fill out the shipping form on your pobox.ph account. Here’s what it’ll look like:

pobox-add-item

 

The form will basically ask you to type in the name of the item, the quantity, it’s tracking address (you get this from Amazon’s tracking system after the item has been shipped) and the name of the seller.

You can also add a note to the item if you need to inform them of any special circumstances attached to the package.

 

 #4 Once they receive your items, they’ll be boxed and you’ll find out how much you have to pay.

The amount will depend on how big the box is. Here are the box sizes and cost for each one (just click the picture if it’s too small and you can’t read the reates):

pobox-box-sizes

 

#5 Then you pay for the goods either through PayPal, your credit card or through a bank deposit.

I paid mine through PayPal and they sent me an invoice for the smallest box. I’m presuming that a similar method will be used if you decide to pay through a credit card.

For bank deposits, you’ll most likely be given their account info and be asked to scan your deposit receipt.

 

 #6 Once you’ve paid the shipping fee (see the above box sizes) they’ll ship your goods to you.

You’ll be given a tracking code that you can input at forexworld.us to check your goods.

I was emailed the code and the link to the tracking site but the same code will also appear in your pobox.ph account info. Here’s what mine looked like.

pobox-my-boxes

 You’ll notice that the status of my box is closed. It’s because this picture was taken after the boxed arrived.

 

 #7 Wait 4-5 weeks for your package to arrive.

You’ll be sent an email once it’s in manila. Then you’ll be given an ETA for the package’s delivery to your house.

That’s it.

Hope you found this article helpful. If you have any questions, comments or suggestions I’d love to hear them.

Also please help me maintain this site by using the Amazon Banners here to redirect your browser to Amazon.com for your final purchase.

Thanks a bunch and happy shopping :).

Oh and if you’re shopping at Amazon, I’d appreciate it if you used the widget below. I’m an Amazon Affiliate :). Thanks.

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Malds Menzon is the owner and main writer for The Fit Pinoy blog. He's a law student, blogger, internet marketer and fitness enthusiast who enjoys writing about all the gyms he's been to and fitness classes he's tried. He spends most of his time either at the gym or studying/writing at one of the Starbucks places in the Metro Manila Area. He usually looks a little too serious but he's a nice guy so don't be afraid to say hi if you run into him :). You can follow or add him on Twitter and Google+ by clicking the appropriate buttons on your left (below the picture).
 

51 Comments

  1. BAC 8 May, 2013 at 11:31 am

    Good day, I’m also using pobox for books, but it’s taking a while to show up as delivered even if the courier already confirmed its delivery. Unfortunately some orders also do not have tracking numbers.
    In you case, how long did your orders take to show up as delivered in your account?

     
    • Malds 8 May, 2013 at 1:16 pm

      Hey Bac by delivered, do you mean delivered to the warehouse of pobox.ph??? I just checked my previous deliveries in their system and there seemed to be a two week difference between the date I posted the order in their system (I’m guessing this is probably the same day I made the order on amazon as well) and the day they packed and received it. So there might be a delay there. I wasn’t really in a rush to get my books so I didn’t really monitor my orders regularly when I used pobox.

      Not sure what you mean by the tracking number issue tho, is this for the box?

       
      • BAC 8 May, 2013 at 1:27 pm

        Oh I see. In my case, I ordered the books and had them sent to pobox for consoildation. At least you gave me an idea of how long I should wait before they receive all my orders. I wasn’t in a hurry at first, but June classes are nearing by the day and those hard-to-find-in-the-PH textbooks would really help.
        Nevertheless thanks for this helpful post! Not many detailed pobox guides out there.

         
        • Malds 8 May, 2013 at 1:32 pm

          No prob, hope you get your stuff soon. And yeah I noticed that not many people use pobox.ph so I wrote about it. It’s a decent alternative to Johnny Air which is really popular. I actually only found it because I was looking for a cheaper alternative to JAC (I’m assuming this is what happened to you as well). I didn’t want my books air lifted here coz it would cost too much so I gave pobox a shot and other than the slow delivery date (which they advertised anyway), I didn’t really have any issues.

           
      • BAC 8 May, 2013 at 1:31 pm

        Oh, and for the second question, some books were sent to pobox without any tracking numbers, and thus I fear it will take even longer than usual for pobox to consolidate all my orders. Ah well. Nothing I can do now but wait.

         
        • Malds 8 May, 2013 at 1:36 pm

          lol yeah. Nothing you can do about stuff like that. Just gotta wait.

           
          • Bryan 31 July, 2013 at 11:37 am

            I had a similar experience too. I ordered a headphone from Amazon and have it sent to pobox with no tracking number (the seller by the way is from Japan) And since this is my first time using their service (and the fact that it’s my first time ordering online without using sellers from TPC) I’m a bit worried. In your experience, how much time did it took for your package to arrive at their US warehouse?

             
          • Malds 31 July, 2013 at 1:34 pm

            Hey bryan, took mine I think 4-6 days ata. Nagkadelay kasi yung akin somewhere so it took a bit longer than advertised na 3-4 days. Hintay ka lang ng mga 1 week cguro, then pag wala pa din sa warehouse nila contact mo yung seller. Also is the item going to come from Japan or is it already in the US? Coz that would affect the shipping time by a lot. You should have been told how long it’ll take. And it’s rare for an Amazon Merchant to not issue you a tracking number, are you sure you might have just missed it. Try contacting the seller first about the tracking number and asking them for an update. If the package still isn’t at pobox.ph’s warehouse by the time it’s supposed to be, contact the seller again and if problems still continue you can always get in touch with Amazon. If it’s an Amazon merchant problem, Amazon is pretty buyer biased naman and will be the one to go after the merchant for you. I think they even reimburse you agad. I don’t know how long dispute resolution will take tho.

            Pero kung a couple of days to a week pa lang, just give it a bit more time. How long has it been since you bought the item?

             
          • Bryan 31 July, 2013 at 3:17 pm

            I actually used their We shop We ship service so I don’t have direct communication with the seller but the POBox unfortunately. All the POBox did is forward me the e-mail that amazon sent them after the item was shipped. It said that the estimate time of delivery is between June 19 to July 11 but no tracking number was included. So you see, it’s almost been 3 weeks pass the approximate time of delivery and POBox hasn’t contacted me whether the item already reached them so I’m a little worried…

             
          • Malds 31 July, 2013 at 5:20 pm

            oh ok, medyo mahirap nga yan. Kasi with my item it was around a week from amazon merchant to pobox then around a month from their warehouse to the Philippines, so a little over a month in total.

            Doesn’t pobox have an item status check on their dashboard for your items when you log in? Did you create an account on their site? Wala bang nakasulat dun?

            Try calling them nalang since it’s that late already. Confirm with them if the item’s with them already or if they’re still waiting for it. Kasi given the time frame, it’s possible that it’s already on a ship here. It takes around a month kasi for them to bring your item here so maybe it arrived on time and they just failed to get in touch with you about it.

            Calling them will get you faster answers kasi if you compare it to just email correspondence. They have a local office naman, I think it’s in QC. Here are there numbers:
            +(632)470-3024 : +(632)440-7548
            +(63917)880-8730 (SMS Only)
            +(63922)833-3929 (SMS Only)

             
          • Bryan 31 July, 2013 at 7:37 pm

            Yes, I did register before ordering, although since the shipment doesn’t have any tracking info in it I couldn’t input anything other than the item description and the seller name. Rats, first time jitters! LOL Anyway, thank you for accommodating my questions!

             
          • Malds 31 July, 2013 at 9:53 pm

            I know how you feel. I was like that during my first purchase. There’s really a stage when you’re not really sure if things are going smoothly or if you’ve been screwed lol. Lalo na since it’s pobox.ph since they ship by sea, which takes a bit longer.

            Just gotta wait and see. Total there are legal safeguards and company policies naman to protect you if things go wrong.

            Good luck and I hope you get your headphones. I used to be really into them as well, good thing I didn’t dip too much into the hobby coz it’s expensive haha. I’m satisfied with my TF10s na, I don’t think I’ll be upgrading anytime soon.

             
          • Bryan 1 August, 2013 at 11:12 am

            LOL! Yes, you’re definitely right. This hobby o’ mine is making me hemorrhage money. And for the record, it’s already my fifth set of headphones in a span of 2 years, some cheap ones at first then some quite expensive ones in the following months but I tried to stray away from the 1k $ ones. I’ll go broke in no time if I jumped the hype! LOL Anyway, POBox just mailed me to check on my order status and I instructed them to ship it right away after confirmation. So hoping that things will ironed out eventually.

             
          • Malds 2 August, 2013 at 12:26 pm

            Lol $1k headphones are way too much na haha. I prefer in-ear ones, so the most I’ll probably go is $400-$600 for customs and then titigil na ako dun haha. Maybe I’ll get myself those for xmas.

            Good to hear the pobox got in touch with you na. Hope things work out :).

             
  2. Christian 2 June, 2013 at 5:50 am

    How does their “We Shop, We Ship” works? I’m thinking of letting them buy books for me because I don’t currently have a credit card.

     
    • Malds 2 June, 2013 at 4:10 pm

      you just sign up, then you go to the request for quote page where you input the item you want to buy and then copy paste mo din yung link to the item that you want. So if it’s a book from amazon for example, you type in the title of the book and the link to the book on amazon. Then you send it to them and they send you back how much you’ll have to pay them for the buying and shipping services.

      You can then pay them through their bank.

       
  3. Hazel 9 July, 2013 at 7:03 pm

    How long did it take for the box to be delivered to your address in Manila? From the day PO Box said it was already shipped, to the day you got it? Thanks!

     
    • Malds 9 July, 2013 at 10:10 pm

      Bout 4 weeks yung akin, I can’t really remember exactly basta it was around a month like they said.

       
  4. Lee martin 19 July, 2013 at 3:15 pm

    I was just on the PObox.ph website and they have this posted:

    Important Announcement – Extra Insurance for Lost Items
    posted September 9, 2012

    To All Our Valued Members:

    There have been a few incidents of lost items due to the random inspection of our boxes by the U.S. Customs. They take out the items inside the boxes and then pack it again thus also ruining the way we carefully pack the items. They do this to boxes of cargo forwarders to the Philippines. Around 30% of our boxes are subject to these random inspections. Examples of items that are lost are relatively ‘small’ items such as shades, watches, small gadgets and the like. As stated in our Terms and Conditions, the insurance of the courier, Forex Cargo, only covers ‘loss’ of the whole box and not the ‘loss’ of items inside the box. However, POBox has tried to compensate for the ‘Loss’ of these items as an act of service and commitment to our clients. Moving Forward, Forex and POBox may not be able to cover ALL losses anymore. In lieu of these circumstances, we decide to offer Extra Insurance coverage for such instances. The ff. are the details for this Extra Insurance:

    1. Extra Insurance coverage offered is for up to $100 and $200 only. The additional cost for the insurance is $5 and $10 respectively.

    2. Extra Insurance coverage is only for ‘Loss’ of items due to Random Inspection by the U.S. Customs.

    3. Extra Insurance coverage is in additional to coverage of Forex Cargo. Claims should be first made to Forex and the Extra Insurance will cover balances that were not claimed through Forex if the claim was deemed valid.

    4. When shipping a box, POBox will ask all if they want to avail of the Extra Insurance. The fee for the Extra Insurance should be paid with the shipment fee of the box.

    Since the maximum coverage we offer is only $200, we advise everyone to refrain from shipping expensive, valuable and ‘small’ items for now while the situation with the U.S. Customs remains uncertain. This extra insurance will be offered starting on the September 19 shipment batch.

    Kindly let us know if you have any questions or concerns regarding this.

     
    • Lee Martin 19 July, 2013 at 3:24 pm

      I have had software disappear after leaving the US (had a USPS
      tracking number) so it seems there are also problems at Customs and/or the Post Office here in the Philippines.

       
  5. mac 7 August, 2013 at 9:01 am

    question..
    if i have multiple items but ordered on different dates, for example my first order was shipped already on their US warehouse, tapos I order another, magtatanong ba sila kung ihahanda na nila yung unang order ko in the sipping form?
    Baka kasi mag-add ako ng another item on shipping form yet ready for shipping na pala yung nauna ko order..

    Thanks.

     
    • Malds 7 August, 2013 at 12:56 pm

      Just give them a heads up Mac. From what I remember they set sail on certain dates so kung umabot yung item mo sa date then you can probably have your stuff shipped together. If not I’m sure you can get them to hold your first item and ship it together with the next.

      My last order was for 5 books and I got it from different sellers. They were packed and shipped together for me dun sa warehouse nila. Pero yung arrival difference ng items ko was days to a week lang tho kasi sabay sabay ko sila binili.

       
  6. mac 8 August, 2013 at 2:27 pm

    ah thanks…
    iipunin ko na nga lang muna yung bibilhin ko… tapos sabay sabay na order..para mamaximize ko ung shipping fee at sabay sabay ko mafillup sa shipping form..
    inaalala ko lang pag may inihabol ako..tapos maiwan..additional gastos para sa shipping pag nagkataon..

     
    • Malds 8 August, 2013 at 8:46 pm

      yup, sabihan mo nalang sila sa intent mo, I’m sure pwede naman siguro nila istore muna sa warehouse nila items mo para sabay sabay na lahat.

       
  7. mac 9 August, 2013 at 8:12 am

    One more thing pala..
    Kumusta ang pagbox nila? just in case nakapagpadeliver ka ng ibang items other than books?
    i will try to buy some tools, tapos medyo fragile item..

     
    • Malds 9 August, 2013 at 9:34 am

      hmm i don’t remember exactly na lol sorry. Pero I think it was pretty solid naman ata. I didn’t really pay attention to the box since books naman pinadala ko and that was back when I wasn’t blogging yet so I di ako masyado nagnote down ng details hehe. You might wanna just get in touch with them about it nalang.

       
  8. ian 14 August, 2013 at 2:16 am

    How does the delivery work in the USA if we put our name as the recipient of the good? wont they ask for authorization letter?

     
    • Malds 14 August, 2013 at 6:35 am

      Nope. As long as it’s been paid already you just put the delivery address. If you’re going to use pobox or johnny air naman, may instructions on how to input their warehouse address. As long as someone signs for it ata sa place where they deliver it too ok na sa kanila. Di mo kelangan mag issue ng authorizatiion letter.

       
  9. mac 8 October, 2013 at 8:02 am

    kailangan ba yung word “Attn:” in writing your name?

     
    • Malds 8 October, 2013 at 11:05 pm

      nope hehe just type your name sa space

       
  10. mac 8 October, 2013 at 8:08 am

    I tried to add the address in amazon, yung zip code instead of just “91340” automatic naging “91340-1824”

    “1102 ARROYO ST UNIT B SAN FERNANDO, CALIFORNIA 91340-1824”

    normal ba yun?
    I need to be cautious, medyo malaki amount kasi bibilhin ko..
    Thanks a lot.

     
    • Malds 8 October, 2013 at 11:07 pm

      yup I think oks lang yun. I did a search for the zip code and yun ata ang complete code for sanfernando, cal

       
  11. Jhe 20 October, 2013 at 7:45 pm

    Hi Malds, thanks for this. I want to buy a stroller in amazon as it is way cheaper than buying in the Philippines. I was looking at jac and lbc services but this way better. I think even with the fee the stroller is still going to be cheaper.

     
    • Malds 22 October, 2013 at 4:21 pm

      Nice :). Since a stroller might need a slightly bigger bag and they charge by bag/container size, you might want to buy one or two more things para sulit sya hehe. Early christmas gift shopping maybe 😉

       
  12. Ace 5 December, 2013 at 12:57 am

    Hi, i’m planning to buy a laptop from usa then have it shipped here, it’s way cheaper kasi, now being the shipping expert would you recommend me to follow through with my plan hehe

     
    • Malds 5 December, 2013 at 1:53 am

      Hi ace, that’s not a bad idea but i would suggest that you try shipping it through Johnny air cargo. It’ll be slightly more expensive but the laptop will spend less time in transit. Just make sure to let johnny air know what it is so that they can mark it as fragile or something.

      You could ship it through pobox.ph but I’m iffy about having something like a laptop be on cargo boat for that long. I mean it’d probably be ok I suppose but I just don’t like it haha. That’s just my opinion tho.

      You sure it’s more expensive to buy the laptop abroad? Have you tried looking at sites like tipidpc?

      That’s where I get leads to most of the gadgets I buy and although it is still technically cheaper to buy from a site like amazon, if you add all the shipping charges plus the time it takes to be delivered, it usually squares out or the difference in price becomes negligible because of the convenience of getting the item immediately.

      Or you might try looking at ebay since some sellers there ship internationally. I’ve bought a couple of stuff from ebay and had it shipped here. Takes a while but some sellers do ship direct. Amazon still doesn’t ship internationally for most electronic stuff I think.

       
  13. Anya 8 December, 2013 at 9:24 pm

    Thanks for this very information post! I’m planning to order something as well but the other items will be coming in a few weeks from now. May I ask, how does their consolidation work? Do you tick something in the shipping form in #3 above?

     
    • Anya 8 December, 2013 at 9:28 pm

      *informative sorry 😛

       
    • Malds 9 December, 2013 at 5:50 pm

      Hey anya, pobox.ph offers free consolidation services. see http://pobox.ph/new/index.php/welcome/faqs. I don’t think they have a checklist for consolidating tho but there is an option for you to leave a note when you add an item.

      What I did was send them an email before I made the purchase and I requested an estimate given the stuff I wanted to buy (wasn’t sure which box it’d fit in). They replied that all I needed for my books was the $30 box. From then on I was in constant contact with one of their people re my items and they updated me when all my books arrived at their warehouse. They also told me how much I needed to pay and that was pretty much it.

       
  14. Kate 8 January, 2014 at 4:22 pm

    Hi Malds! Thank you for sharing this. But it seems like amazon can ship directly to the Philippines even without the help of JAC or pobox.ph as I was trying to place an order through their website and there’s an option to choose Philippines. I haven’t put my cc no. though as I’m not yet decided to buy the item. Or maybe this is just applicable to certain items only?

     
    • Malds 9 January, 2014 at 11:25 am

      Hi Kate, give it a try. I think there might be some items that they’re willing to ship overseas but for most of the stuff it doesn’t work even because of one reason or another. Either the amazon merchant doesn’t ship to the Philippines or it’s one of the items that can’t be shipped outside the country.

      Check out the first note on the link below. So even if an item is labeled available for international shippind. The amazon merchant might not be willing to do it.

      https://www.amazon.com/gp/help/customer/display.html?nodeId=201074230

       
  15. Robert Mesa 18 February, 2014 at 4:51 pm

    Paano po bang gamitin yung we shop, we ship nila… kasi po tapos na po ako mag fill up nung request quotation wala pa rin po akong na rereceive na notification dun sa pobox account ko hanggang ngayon… paano po bang magagamit yun explain niyo po saakin…

    Salamat po,

     
    • Malds 19 February, 2014 at 11:16 am

      Hey robert, I’ve never used that service so I’m not gonna be much help there. I’ve always used my own card. If they haven’t replied to you yet, try contacting them. Tawagan mo na para sigurado http://pobox.ph/new/index.php/welcome/contact.

      They’ll be better able to help you out.

       
  16. kangkong 6 August, 2014 at 9:13 pm

    Good read! Do you think they can ship car rims / mags?

     
    • Malds 7 August, 2014 at 3:11 am

      hmmmm I suggest you contact them first. They have a provision in their FAQs where they say they don’t ship “large car parts”. I’m not sure if they’ll classify rims/mags as “large”.

      Here’s a link to their FAQs: http://pobox.ph/index.php/welcome/faqs.

       
      • kangkong 7 August, 2014 at 2:54 pm

        Thanks bro, just contacted them and they said they can use 2 blue boxes for a set of rims (2 rims each box). Also a tariff charge of 120USD for the set. I guess the tariff charge was the deal breaker. 🙁

         
  17. Cassie 20 August, 2014 at 4:06 pm

    VERY HELPFUL!

     
    • Malds 21 August, 2014 at 1:59 am

      thanks cassie 🙂

       
  18. Brendon 10 November, 2014 at 1:42 pm
     
    • Malds 10 November, 2014 at 2:06 pm

      Talaga? Sorry to hear that. Mine wen’t ok naman. Got all the books I bought. Try calling them. If they’re still in the same place, katipunan Q.C. lang naman office nila.

       
  19. 1111 18 June, 2016 at 9:34 am

    pobox.ph service sucks lately. items were not consolidated properly, there are SO MANY wasted spaces that can fit in more items, they just throw in boxes after boxes inside the balikbayan box, no consolidation whatsoever.
    customer service sucks, they always give empty promises, always delay…. they have too many excuses and they do not care about customers, nothing seems to be going right recently.

    AVOID them.

     

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